From Complexity to Clarity:
PE-Backed Tech Firm Rebuilds
SaaS Pricing Architecture

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Case Study
From Complexity to Clarity:
PE-Backed Tech Firm Rebuilds
SaaS Pricing Architecture
Pricing Metrics and Reporting

Challenge & Opportunity

A PE-backed global SaaS provider of user-generated content (UGC) solutions needed to harmonise pricing following multiple acquisitions. The organisation faced three key challenges

Our Approach

Discover & Diagnose

- Value driver assessment
- Customer ROI analysis
- Legacy model evaluation
- Market opportunity sizing

Design & Model

- Three-tier package development
- Country-specific price tiers
- Usage-based scaling model
- Price change impact modelling

Deploy & Execute

- Salesforce CPQ implementation
- Sales enablement programme
- Cross-functional alignment
- Phased migration pathway design

Optimise & Scale

- Performance tracking system
- KPI dashboard deployment
- Revenue operations analytics
- Continuous refinement programme

Results & Impact

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Key Results
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Business Outcomes
OIP 2
Solution Toolkit
Case Study

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