Product Analytics in Action – Turning Smart Technology into GTM Success
Challenge & Opportunity
A leading UK energy provider needed to validate investment in smart boiler diagnostics technology. The business faced three key challenges
- Limited insights from year-long prototype trial
- Need for objective commercial analysis
- Competitive pressure to lead market entry
Our Approach
Discover & Diagnose
- Multi-source data consolidation
- Trial performance analysis
- Cost structure evaluation
- KPI framework development
Design & Model
- Cohort analysis model creation
- Hypothesis testing framework
- Performance benchmarking design
- Cost-to-serve modelling
Deploy & Execute
- Trial versus control analysis
- Value metric quantification
- Commercial impact assessment
- Benefit monetisation framework
Optimise & Scale
- Go-to-market strategy refinement
- Channel prioritisation
- Segment optimisation
- Roll-out planning
Results & Impact
Key Results
- £1 million+ projected annual savings
- 20% improvement in first-time fixes
- 44% reduction in repeat visits
- Double-digit cost reduction
Business Outcomes
- Validated investment case
- Enhanced diagnostic capabilities
- Optimised service delivery
- Enhanced competitive position
Solution Toolkit
- MySQL
- Excel
- Machine learning
- IoT
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