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Solution
Predictive Analytics

Discover the insights to predict and understand the future with more certainty and take action with confidence.

Call us On +44 0 208 004 3015

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challenge

Reimagine solutions to challenges and harness the potential of predictive analytics and machine learning

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Forecasting and Planning

Are there ways to help you achieve greater forecasting accuracy, improve business planning, optimise inventory management and enhance product assortment?

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Personalising Customer Interactions

How can you amplify data intelligence to build trust and loyalty with your customers through personalised interactions and offers that are primed, timed and relevant?

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Maximise Average Order Value

Are you looking to increase your average order value? If so, what approaches or strategies can be used to identify the most promising product combinations?

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Disconnected Data

What actionable insights can be gained from better analysis and linkage of data across your products, customers, accounts, channels, assets, subscriptions, renewals, etc. to help improve performance and optimise customer unit revenue?

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Complex System Interaction

How can you leverage dynamic models and simulations to explore and understand the effect of complex system interactions under various scenarios or conditions?

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Churn and Customer Retention

What strategies can you adopt to strengthen customer loyalty and retention, and how can machine learning help to accurately predict and identify customers who may be at risk of attrition?

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Efficiency and Unit Economics

What measures can you take to reduce costs and increase efficiency? How can advanced analytics help you better understand your cost-to-serve and unit economics?

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Engagement and Collaboration

How can you strengthen stakeholder and investor relationships to help you improve collaboration, align decisions and achieve better outcomes?

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Productivity and Efficiency

Are you looking to streamline your business processes and reduce costs? How can digital workflows and intelligent process automation help increase efficiency and lower costs?

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Segmentation and Targeting

How can predictive segmentation and user behaviour modelling be used to create meaningful segmentation and well-defined personas to improve your targeting of customers?

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Disconnected Data

What actionable insights can be gained from better analysis and linkage of data across your products, customers, accounts, channels, assets, subscriptions, renewals, etc. to help improve performance and optimise customer unit revenue?

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Customer Journey

How can you enhance the customer experience by identifying the frictions and pinch points that can make or break the customer journey?

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Experimentation and Prototyping

Are you taking advantage of rapid experimentation and prototyping to drive innovation, quickly test out new ideas and make improvements to your business operations?

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Fraud Detection and Prevention

Are you ready to safeguard your critical assets against fraudulent activities? Ever considered using a machine learning-based system that can detect anomalies in real time for optimal safety and peace of mind?

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Operating Model Transformation

How can you leverage data and technology to create a transformative operating model that accelerates performance, increases productivity, and competitive edge?

Group

Forecasting and Planning

Are there ways to help you achieve greater forecasting accuracy, improve business planning, optimise inventory management and enhance product assortment?

Group

Complex System Interaction

How can you leverage dynamic models and simulations to explore and understand the effect of complex system interactions under various scenarios or conditions?

Group

Productivity and Efficiency

Are you looking to streamline your business processes and reduce costs? How can digital workflows and intelligent process automation help increase efficiency and lower costs?

Group

Experimentation and Prototyping

Are you taking advantage of rapid experimentation and prototyping to drive innovation, quickly test out new ideas and make improvements to your business operations?

Group

Personalising Customer Interactions

How can you amplify data intelligence to build trust and loyalty with your customers through personalised interactions and offers that are primed, timed and relevant?

Group

Churn and Customer Retention

What strategies can you adopt to strengthen customer loyalty and retention, and how can machine learning help to accurately predict and identify customers who may be at risk of attrition?

Group

Segmentation and Targeting

How can predictive segmentation and user behaviour modelling be used to create meaningful segmentation and well-defined personas to improve your targeting of customers?

Group

Fraud Detection and Prevention

Are you ready to safeguard your critical assets against fraudulent activities? Ever considered using a machine learning-based system that can detect anomalies in real time for optimal safety and peace of mind?

Group

Maximise Average Order Value

Are you looking to increase your average order value? If so, what approaches or strategies can be used to identify the most promising product combinations?

Group

Efficiency and Unit Economics

What measures can you take to reduce costs and increase efficiency? How can advanced analytics help you better understand your cost-to-serve and unit economics?

Group

Operating Model Transformation

How can you leverage data and technology to create a transformative operating model that accelerates performance, increases productivity, and competitive edge?

Group

Disconnected Data

What actionable insights can be gained from better analysis and linkage of data across your products, customers, accounts, channels, assets, subscriptions, renewals, etc. to help improve performance and optimise customer unit revenue?

SOLUTION
Unlock the power of data with our Predictive Analytics and Machine Learning Models!
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Make accurate predictions, generate smarter recommendations, segment complex behaviours with ease and speed up the discovery and analysis of hidden patterns and relationships in your data. We empower you to make data-driven decisions with confidence and gain the ability to determine cause and effect.

Our models are bespoke and optimised to your specific business context, allowing you to balance precision with clarity and actionability while delivering high-performance and accelerated data-to-value realisation. Our proprietary cloud-native platform, Predictron Labs, equips you with the tools you need for rapid training, experimentation, validation, and deployment of best-in-class predictive models for real-time decision-making.

From the initial steps of data planning and pipelining to the final stages of model implementation and integration, we provide an unbeatable solution to help you optimise the value of your data.

Our customer analytics insights empower you to deconstruct and understand your customer DNA. We help you to identify customer sweet spots and pain spots, create targeted messaging and offers, reduce acquisition cost, increase loyalty, decrease attrition, deliver satisfying experiences and ultimately extend the value of customer relationships.

Whether it be discovering relationships between behaviour attributes, forecasting inventory requirements or accurately predicting churn to building product recommendation algorithms, we deliver the tools and expertise you need to drive top-line and bottom-line growth and achieve significant return on investment.

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Our Capabilities

Predictive Segmentation and Scoring

We analyse user behaviours, attributes, and interactions to accurately identify early triggers that can be used to segment customers according to their likelihood to perform certain actions. From lead conversion, delinquency rating, churn, and retention to campaign optimisation, our segmentation capabilities allow you to create precise and actionable predictive segmentation and scoring for your customer base. We create well-defined personas for each segment, complete with detailed statistics and insights that your team can leverage to effectively target and engage with customers.

Recommendation and Personalisation

At the heart of our personalisation and recommendation engine lies our experience and expertise in machine learning. We create models that deliver customised recommendations and tailored experiences to each of your customers. Our nuanced approach takes into account the ever-changing context, sequence of events, and behaviour to build multi-class recommendation engines. By understanding customer preferences and buying habits across multiple channels, we can create targeted and personalised offers by showing the right products or content to the right user at the checkout. When done right, this helps to increase the transaction value, as well as customer satisfaction and loyalty.

Precision Forecasting

With our expertise, take the guesswork out of forecasting. Our approach leverages rich datasets, combining a blend of techniques with a carefully constructed workflow. We perform iterative feature selection to build accurate and precise models that account for extraneous variables and their significance and relevancy. This allows you to get to the bottom of underlying levers, triggers, causes and effects that can help inform more precise business decisions. Our metrics and dashboards allow you to monitor the accuracy of the forecast over time, gaining insight into which predictors have the greatest influence on the forecasts.

Text Mining

Analyse customer sentiment and gain valuable insights with our advanced Natural Language Processing (NLP) techniques. Leverage our high-performance procedures to classify and refine generated topics, automatically extracting sentiment and context. Our NLP system tracks customer reviews over time to gauge sentiment and identify topics and provides real-time alerts, allowing you to quickly address any issues and ensure that your customers are receiving the best quality experience. Gain deeper insights into customer interactions and unlock the potential of sentiment analysis with our cutting-edge NLP and Machine Learning solutions.

Customer Value and Unit Economics Analysis

Discover the fundamental value and profitability of your business with our advanced analytics. By understanding the value a customer brings over a given period, combined with personalised and generalised acquisition costs, you can accurately assess the long-term sustainability of your business model. The critical insights we provide will help you maximise your growth opportunities and benchmark your performance against key industry indicators.

 

Customer Journey Analytics

Unifying fragmented customer journeys and gaining valuable insights are essential to increasing customer loyalty and satisfaction. Our Customer Journey Analytics solutions help you do just that. We connect and analyse data from multiple sources to provide you with the tools and insights necessary to map, understand, design, and transform the end-to-end omnichannel customer experience. With our help, you can align processes, overcome siloed interactions, bridge multiple touchpoints and disconnects between the virtual and physical worlds, allowing you to create a smoother and more cohesive customer journey that will increase customer loyalty and satisfaction.

 

Market Basket Analysis

Unlock the true potential of your sales data and gain unique insights into your customers’ purchase behaviour and preferences. Our market basket analysis helps you identify interesting and previously unknown relationships across product combinations, which can be used to increase average order value, optimise sales promotions and campaigns, and improve cross-sell/up-sell opportunities. Our bespoke MBA tool generates high-confidence prediction rules based on robustness and trust validation for each discovered pattern. Say goodbye to random occurrences and hello to tailored results that accurately reflect your customers’ needs. Unlock the power of customer purchases today!

 

Churn Prediction and Behaviour Analysis

With our advanced churn prediction solution, you can predict customer attrition, determine the causes or early triggers of churn, and implement targeted interventions to improve retention outcomes. Our model finds the key variables that indicate a customer is about to stop using your product or service and uses these to generate a personalised risk score, allowing you to accurately identify at-risk customers and take the necessary steps to maintain customer loyalty. Take advantage of our predictive analytics to gain the actionable insights you need to retain customers and protect your bottom line.

 

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Results and Impact

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Decision-making Accelerated:

  • Improved forecasting Accuracy
  • Cause and Effect Simulation and Experimentation
  • Better Collaboration and Engagement

Improved Productivity, Efficiency and Risk Management:

  • Reduced Costs and Streamlined Workflows
  • Enhanced Fraud Detection and Prevention
  • Intelligence Process Automation

Customer Experience Enhanced:

  • Personalised Customer Interactions

  • Improved Customer Retention and Loyalty

  • Frictionless Customer Journey

     

Unbeatable Competitive Edge:

  • Operating Model Transformation

  • Accelerated Innovation

  • Higher Revenue and Profits

     

Transform your business with advanced analytics. Our solution empowers you to make decisions faster, stay ahead of the competition and transform your operating model to accelerate innovation, productivity and drive higher revenue and profits.

team

Meet Our Experts

Zoltan

Zoltan Fodroczi PhD

Machine Learning and Data Science

Alais

Alastair Harvey

Analytics, Automation and AI Solutions

John

John Abe

Machine Learning and AI Solution

PARTNER WITH TRELLISI
Let's Help You Transform for Growth and Accelerate Impact

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