Accessibility

Trellisi is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We believe everyone should be able to access the information and services we provide online.

We actively work to ensure this website meets recognised accessibility standards and continue to review and improve our approach as standards and best practices evolve.

2. Standards we follow

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, published by the World Wide Web Consortium (W3C), define how to make web content more accessible to people with disabilities, including visual, auditory, motor and cognitive impairments.

Level AA compliance addresses the most common barriers that users with disabilities encounter when accessing web content. We treat this as a baseline commitment, not a ceiling, and apply higher standards where practical.

3. What we do

To support accessible use of this website, we have implemented the following practices:

Structure and navigation

Semantic HTML throughout, using appropriate heading levels, landmarks and labelled regions to support screen readers and assistive technologies.
Logical page structure with a consistent navigation layout across all pages.
Skip-to-content functionality and keyboard-navigable menus, forms and interactive elements.

Visual design

Colour contrast ratios that meet or exceed WCAG 2.1 Level AA requirements (minimum 4.5:1 for normal text, 3:1 for large text).
Text that can be resized up to 200% without loss of content or functionality.
No content that relies solely on colour to convey meaning.

Motion and animation

Support for the prefers-reduced-motion operating system setting, which disables animations and transitions across the site for users who have enabled this preference.

Forms

All form fields have associated labels and clear placeholder text.
Required fields are identified both visually and programmatically.
Error states and validation messages are presented clearly.

Images and media

Alternative text provided for meaningful images.
Decorative images marked appropriately so they are ignored by assistive technologies.

Links and interactive elements

Visible focus indicators on all interactive elements for keyboard users.
Descriptive link text that makes sense out of context.
External links identified where appropriate.

4. Navigating this website

You can navigate this website using a keyboard. The following keys are commonly used:

Tab moves focus to the next interactive element (link, button, form field).
Shift + Tab moves focus to the previous interactive element.
Enter activates a focused link or button.
Escape closes dropdown menus and overlays.

This website is designed to work with common screen readers including NVDA, JAWS, VoiceOver (macOS and iOS) and TalkBack (Android).

5. Browser accessibility tools

Most modern browsers include built-in tools that can help you customise your experience. These include options to increase text size, adjust colours and contrast, enable high-contrast mode and use zoom functionality. The following links provide guidance on accessibility features for common browsers:

6. Feedback and contact

We welcome feedback on the accessibility of this website. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: connect@trellisi.com
Phone: 0208 004 3015

We take all feedback seriously and will do our best to respond within five working days. Where an accessibility barrier is identified, we will work to resolve it as promptly as possible.